Fast-Food Chains Declining in Quality

If you frequent a large fast-food establishment, you've probably had a bad order.

Ingredients are forgotten, supplies are late, customer names are misspelled—fast-food chains have infinite opportunities for mistakes.

McDonald's has had a terrible year in terms of customer satisfaction. McDonald's ACSI score dropped 2 points last year.

McDonald's

McDonald's has had a terrible year in terms of customer satisfaction. McDonald's ACSI score dropped 2 points last year.

McDonald's

Five Guys Fast-food burgers are always competing, but Five Guys has been garnering more & more criticism from customers.

Five Guys

A viral video of a rat infestation at Popeyes in Washington, D.C. made waves in late 2021. Meanwhile, over on the Popeyes subreddit, customer complaints include chicken tender that are too dry.

Popeyes

McDonald's has had a terrible year in terms of customer satisfaction. McDonald's ACSI score dropped 2 points last year.

McDonald's

Taco Bell struggled in 2021 & 2022. The taco chain's limited-time Crispy Chicken Sandwich Taco received mixed reviews. Food media praised the Sandwich Taco.

Taco Bell

Wendy's

Wendy's is among the five lowest-rated fast-food chains. Wendy's Hot & Crispy fries, released last September, aren't exactly a hit with fans.

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